Do you know the difference between personal goodwill and enterprise goodwill? Be honest.

We are all Joe Anderson.

I just deleted a viral post (3 million impressions and accelerating) regarding street parking. When I quickly posted it, I thought it was clear that the video included was not me and meant to humorously illustrate the point (“is parking on the street in front of someone’s house…

I watched grown adults almost fight at a splash pad yesterday over an interaction between their kids. I watched other unaffiliated adults get involved to try and break it up. All I could think was: “Where are my kids and what is the fastest way out of here?” Insane behavior.

Life happiness hack — I don’t *ever* complain about bad service/mistakes at restaurants or other service establishments. I could order a cup of coffee and be handed a Frappuccino and I’m walking out with a smile and without saying a word. 5 minutes later, it doesn’t matter.